Customer Testimonials

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DealerRater Apr 17, 2023

Fake ads with unavailable car listings Unprofessional managers who don’t know their own availability

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DealerRater Oct 14, 2021

What a terrible service department, I dropped off my car 2 days ago, don’t have a loaner from them and they still haven’t even look at my car. What the other reviews say, rhetoric answers and lots of BS. Don’t take your car there!!!!! Carlos and Sam terrible service adjusters, and the manager Henry is less of help, as the other 2 service adjusters.

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DealerRater Mar 15, 2021

Sales guys try to do their best until by a technical problem of a brand new car with only 4 days of use, one tow truck and 4 times claiming a technical issue, you will have to deal with someone who calls himself Ryan the Sales Manager. This guy Ryan not only threatened me with sending the car to a pond but calling the police to report as stolen the piece of crap loan car they gave my wife. He didn’t care the car had a fault or that is was me who was calling to find a solution to ha ... Read More

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DealerRater Feb 24, 2021

The dealership South Dade Land Rover refused to work on my vehicle. Customer service is absolutely horrible and intolerable. The Service Director Dayron Gonzalez personally called me and stated that the dealership will not work on my vehicle in retaliation from me calling Land Rover Corporate Offices related to there unprofessional service practices. I would highly recommend that anyone wanting to get their Land Rover serviced, not to use this dealership. They are unprofessional, retaliatory, and totally lack the moral standards to take care of their customers with courtesy and respect.

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DealerRater Jan 8, 2021

This is the worst car agency I have ever met I bought a Land Rover in january 2019 First the seller and financier deceived us, telling us that they were going To assume the last payment of the car that was going to deliver..... lies later I got the statement Then we had problems with the cooling liquid we had to take it by crane to the dealer and they can believe a car that is paid so expensive the dealer had no loaner to give me, I had to be without a car for two days You talk to the ... Read More

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DealerRater Aug 28, 2020

I am extremely satisfied with the ease of buying a Range Rover. Our sales assisstant Jordan Crespo was magnificent! My husband and I test drove two models and right away were offered a great price for the model I liked and were able to finalize the buy in less than 2 hours. I have been to many car dealers in my life; from BMW's to Mercedes and VW but I had never had such a positive, fast and pleasant experience as this one. I was even able to turn in my previous lease at this dealership even though it is ... Read More

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DealerRater Oct 10, 2019

Making an appointment means nothing. They take your car in at the appointment but do not actually look at car for several days. I took my car in with an appointment and, when pressed, they admit that they would look at the car in three to five days. If they have to order parts it would take more days before any work is done. They will not provide you a loner if you did not purchase the car at that dealership. They lie about the progress and then try to up sell you on other services.

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DealerRater Dec 9, 2018

I just finalized the lease of my 2019 Range Rover Sport HSE. I shopped for this car at 3 South Florida Land Rover dealerships and got the best deal here at South Dade. Thanks to Roberto Avila, my sales consultant, for making the negotiation and finalization of the deal such a pleasant experience (most of it was done painlessly via email!). Thanks also to Jose Cardona, the Business Manager, for his consummate professionalism (Robert and Jose are also very personable guys, too!). Jose has a very bright future in the business. Emanuel, who spent an hour with me going over all the ... Read More

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DealerRater Nov 25, 2018

Until today I was not completely sure what was happening with my 2017 Range Rover car until I went to service (Land Rover South Dade) dealers and reported my vehicle to the assigned service manager, Richard Valdivia, an excellent person and very attentive. He discovered, while doing the annual checkup, that the front camera of the car had never worked, he reported this to the technician and head of service in that dealership, Jose Mojeda, who claimed that the camera was broken due to a large frontal impact on my vehicle, a diagnosis that took me by surprise since the car ... Read More

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DealerRater Nov 20, 2018

Victor’s superb customer service, patience, attentiveness made my experience at South Dade Landrover one I will never forget. My family and I are so appreciative that he strived to make us comfortable and happy during our decision making process. He was very personable and kind that we chose to name our car after his new born beeautiful daughter “Aubrey”. Thank you Victor for taking your time with us! Also special thanks to Juan Palaez for his knowledge and patience with educating us on the features of the car after signing. Ortiz Fam!

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DealerRater Sep 2, 2018

David is the best! He was very attentive and gave me all necessary information to decide! We did a test drive and was really good!

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DealerRater Aug 31, 2018

Carlos Salas was very professional and self explanatory about the needs of service my vehicle needs. My vehicle where clean and well fixed. Thanks, Domingo Hernandez

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DealerRater Aug 30, 2018

Excellent service provided by Andrew sales expert, financial and all the staff at Land Rover South Dade. A total different experience from previous lease in 2015.

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DealerRater Aug 28, 2018

The personnel are very friendly and professional in their handling of the service of the car. Also they were very helpful to make my stay pleasant

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DealerRater Aug 22, 2018

NicoleAt South Dade land rover, was extremely helpful she was efficient and courteous she resolve the problems quickly I couldn’t of had a better service experience

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DealerRater Aug 15, 2018

My service advisor Scott Guhin made the service experience easy. My vehicle was ready before the estimated time of completion. Will definitely recommend Scott Guhin.

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DealerRater Aug 11, 2018

I loved the super service and they left my car super clean, thanks for the attention always super, Nelson is the best service advisor in south dade

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DealerRater Aug 11, 2018

Showed up last minute with the slow leak in my tire which concerned me Nelson took care of me right away I was in and out within 45 minutes really really appreciate that. I do A lot of highway miles and I need to be safe Nelson took care of me ASAP. Awesome customer service.

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DealerRater Jul 27, 2018

The service was just great, and my service advisor was the best (CARLOS SALAS), he was nice, helpful, very knowledgeable and manage to have my car ready ahead of time because I am going on vacation, can’t ask for more!!! I was unable to pump gas all together, it was stopping every couple of dollars.

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DealerRater Aug 2, 2017

The second I stepped into the dealership I knew that I was going to have a great buying experience, unlike many other dealers. My salesman, Victor Andrews, was extremely professional and courteous always trying to make me feel at home and part of the Land Rover family. He never tried to push anything and wanted to cater to my exact wants and needs. Overall great experience and I highly recommend asking for Victor when considering buying a Range Rover because you will get nothing but the best!

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DealerRater Jun 22, 2017

I would highly recommend going to this dealership, our salesman Victor Andrews was a true gem! Very professional, went above and beyond to meet our needs and wants. Thank you once again!

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DealerRater Jun 21, 2017

Super customer service. Bought new car & had it customized. Our salesman, Anthony Demosthenis went above & beyond to make our sale go smoothly and helping us with the customization process. Also very happy with the Warren Henry Advantage, the 9 benefits included.

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DealerRater Jun 19, 2017

Victor made getting my new Range Rover Sport a great experience. He made my children & I feel very comfortable & was a pleasure to do business with. I let him know what I wanted & he took it from there & was very hands on & work around my schedule. Thanks for everything & I will continue to do business here. In love with my Rover!!!

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DealerRater Jun 16, 2017

My wife and I walked in to Land Rover South Dade looking to find out info on leasing a Range Rover Sport and Mr Victor Andrews greeted us within seconds of us walking in with a big smile! Thru the whole process he was courteous, knowledgeable, professional and patient. Victor made a stressful process (buying/leasing a car is always stressful) Easy and plesent. Even tho we came in with no intention to take a car that day we did thanks to Victor and manager Marc. I definitely recommend him and would return with my eyes closed.

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DealerRater Jun 12, 2017

Since I was little I dreamed of buying a Range Rover, however after visiting this location twice I have receive the worst customer service in my entire life. I cannot speak for all the employees, however I have experienced this exact same type of customer service twice. The first time I just came from a lake and was wearing shorts and a blouse and was not even helped, I decided to give it another try and was treated very poorly. I am thankful to have went to BMW across the street and was able to reserve my car there. I ... Read More

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DealerRater Jun 4, 2017

Just leased a Land Rover Discovery Sport from South Dade. Couldn't be happier and had a great experience! My sales rep, Victor Andrews, took care of everything and was truly a professional. I would recommend to anyone considering a Land Rover to buy from South Dade.

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DealerRater May 14, 2017

I was helped by Victor at Land Rover South Dade and had a great experience. Very friendly, very attentive, made sure we were comfortable. They did a great job detailing the car and making sure that we were happy. Definitely enjoyed the experience.

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DealerRater May 8, 2017

The purchase of our Range Rover experience was wonderful from start to finish. Mr. Victor Andrews was a pleasure to work with. He was knowledgeable, experienced and helpful throughout the entire process. The nicest and very professional, we couldn't have asked for more.

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DealerRater May 5, 2017

I traveled from Pembroke Pines all the way to South Dade and it was worth every ounce of my gas. I walked in and was greeted by Mr. Victor Andrews who was well dressed and ready to assist me with all my needs. He immediately put me at comfort by his warm and pleasant approach. He was very professional and explained all my options in detail. This gentleman even went the extra mile by delivering my vehicle to my door step. I would highly recommend you to ask for this gentleman on your next purchase. Thank You, Victor Andrews, & ... Read More

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DealerRater May 4, 2017

We would like to thank Mr Victor Andrews for his utmost professional and kind assistance with purchase of our new vehicle. Very patient and knowledgeable! Highly recommended!

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DealerRater Apr 11, 2017

If you need assistance, ask for Catalina ("Cat") Sandoval. She's absolutely extraordinary. My family was in need of new vehicle with an expanding family on the way, and she and I first spoke extensively over the phone about the inventory and the car that we were interested in purchasing. These calls were after having done extensive online research to find the best possible combination of price and quality. After multiple phone calls, I then drove on a Sunday to the dealership - hours away - and Cat greeted me at the door as it opened. She and ... Read More

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DealerRater Feb 14, 2017

I want to thank all the staff I dealt with at Land Rover starting with Santi. He was easy going yet motivated to make a deal. After test driving the BMW they took my car out and gave it a fair trade in value. The manager Tunch was pleasant and very helpful as I need to remove a part from my car, he offer to send my car over to BMW to take care of it as to make sure I would leave with the car I wanted and not have to make a few round trips as I live ... Read More

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DealerRater Oct 31, 2016

As most of my friends and family know, I am a bit of a car buff and have gone through quite a few cars in my driving history. My most recent toy of choice was a CPO Range Rover Sport. There isn't a whole lot of inventory of these with the particular options and color combination I was looking for in the general Florida vicinity which led me to a search that spanned a few weeks. I was pleasantly surprised when I found one I wanted at a reasonable price at this dealership in Miami. I promptly submitted an ... Read More

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DealerRater Oct 16, 2014

I looked online for the perfect used car for my wife. I called and spoke to Alfred Fernandez at length about the car as I would be driving four hours to get there. He made me very comfortable about what I would be seeing once I arrived. The car was exactly as described and I was very happy. Since I was in a hurry to get back to my hometown I was hoping not to waste much time on the paperwork. It was all set and ready to go. Very little pressure about any other options, etc. Like the sales ... Read More

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